Terms and Conditions

1. About STEELFOX Auto Locksmith

STEELFOX Auto Locksmith LLC provides automotive locksmith and selected automotive electronics services throughout the Tampa Bay, Florida area. Our services include car key replacement, spare key programming, lost car key services, ignition lock replacement, ECU cloning, ECU programming, and automotive module programming.

We also offer selected mail-in services. However, we must first confirm that the vehicle, module, part number, and component condition meet the service requirements.

These Terms and Conditions govern our website, service requests, and purchases unless a separate written agreement applies.

2. Service Availability and Quotes

The vehicle, service location, requested work, and component condition determine service availability and pricing.

Our website and product listings explain the applicable prices and service requirements. However, additional work may require a separate quote.

For mobile automotive locksmith services, we charge a standard $75 service call fee unless we agree otherwise. After arriving, we inspect the vehicle and confirm the final price based on the work required.

We will explain any necessary price changes before proceeding whenever reasonably possible. You must approve additional work and charges before we continue.

3. Mobile Automotive Locksmith Services

STEELFOX Auto Locksmith provides mobile services, but we cannot complete every service at every location.

Travel distance, vehicle accessibility, weather, safety conditions, equipment requirements, and programming needs may affect availability.

Please provide an accurate service address and correct vehicle information. If these details change, we may need to adjust the appointment or quote.

We may decline or reschedule a job when we cannot perform the work safely, legally, or with our available equipment.

4. Vehicle Ownership and Authorization

You must own the vehicle or have proper authorization to request locksmith services, key programming, module programming, or other work involving vehicle security systems.

We may ask you to show identification, vehicle registration, proof of ownership, or other reasonable documentation before we begin.

We may refuse a request if you cannot establish proper authorization or if the request appears unlawful.

5. Online Orders and Payments

When you place an order through our website, you agree to provide accurate contact, billing, shipping, and service information.

Before checkout, review the product description, service requirements, processing time, shipping method, and customer responsibilities.

You must pay according to the instructions at checkout or during booking. We may wait to process your order until we receive payment, required information, and any necessary components.

If you have questions about compatibility or service requirements, contact us before purchasing.

6. ECU Cloning and Automotive Module Programming

STEELFOX Auto Locksmith provides selected ECU cloning, ECU programming, and automotive module programming services. Results depend on the module’s condition, compatibility, software, hardware, and available data.

You must supply the original module and any required donor or replacement module described in the service listing.

Before ordering, compare the module information and part numbers with the applicable listing. If you are unsure about compatibility, contact us before shipping your components.

We cannot guarantee success with every module. Internal damage, corrupted data, incompatible hardware, previous unsuccessful repairs, or other faults may prevent us from completing the requested work.

We will inspect the supplied components and explain any limitations we identify when reasonably possible. Additional diagnostics or repairs may require your approval and an additional payment.

7. Customer-Supplied Parts and Used Modules

Unless the service listing states otherwise, you must supply the original and replacement components required for the job.

STEELFOX Auto Locksmith does not guarantee the condition, quality, history, or remaining service life of customer-supplied or used parts.

We are not responsible for pre-existing damage, hidden defects, incorrect parts you supply, or failures unrelated to our work.

If a component does not meet the service requirements, we may pause the job and contact you to discuss your options. Additional labor, diagnostics, or return shipping charges may apply as described in the listing or quote.

8. Diagnostic Limitations

Diagnostics and module communication checks can help identify certain faults. However, these tests cannot always establish the complete condition of a vehicle or electronic component.

A module may communicate with diagnostic equipment and still have internal faults. Likewise, a module may fail to communicate because of power supply issues, wiring faults, internal damage, or incompatible equipment.

Unless the service description specifically includes a full inspection, our work does not cover every vehicle system or related component.

You are responsible for arranging any additional testing or repairs needed to confirm the vehicle’s condition after our service.

9. Shipping and Mail-In Services

For mail-in services, you must package the required components securely and ship them to the address provided in your order instructions.

Include your name, contact information, order details, and any requested vehicle or module information. Remove unnecessary accessories unless our instructions require them.

We generally return completed components through UPS Ground unless the applicable listing or written agreement specifies another method. You may request expedited shipping for an additional charge when available.

Our processing estimates begin after we receive and inspect all required components and information. These estimates exclude shipping time and do not guarantee a delivery date.

We cannot control carrier delays, mishandling, or package loss while the carrier handles your shipment. Keep your tracking information and consider appropriate shipping insurance for valuable components.

If your package arrives damaged or appears to be missing, notify the carrier and contact us promptly so we can review the situation.

10. Cancellations, Refunds, and Service Results

Cancellation and refund eligibility depends on the service type, order status, work completed, and applicable law.

If we have not started the work, contact us as soon as possible to request cancellation. Once we begin diagnostics, programming, customization, or other labor, your refund may be limited as permitted by law and the applicable service terms.

If we cannot complete a mail-in service because the original module is unreadable or unsuitable, we will follow the refund or alternative arrangement described in the product listing or written agreement.

Shipping charges, return shipping, diagnostic fees, and completed labor may be nonrefundable where the law permits and our terms disclose these conditions before purchase.

If you believe we completed an order incorrectly or failed to provide the agreed service, contact STEELFOX Auto Locksmith directly. We will review the details and discuss reasonable next steps.

These Terms and Conditions do not remove any consumer rights that the law protects.

12. Website Use

You may use the STEELFOX Auto Locksmith website only for lawful purposes.

Do not interfere with website operations, attempt unauthorized access to accounts or systems, submit fraudulent orders, or use the website for unlawful activities.

We may restrict website access or decline orders when we reasonably suspect fraud, misuse, or a violation of these Terms and Conditions.

We make reasonable efforts to keep website information accurate and current. However, errors may occur, and we may need to update descriptions, prices, availability, or other details.

13. Intellectual Property

STEELFOX Auto Locksmith owns or has permission to use its website text, branding, logos, graphics, photographs, and other protected content unless we state otherwise.

You may not copy, reproduce, distribute, or commercially use this content without our written permission, except where the law allows such use.

14. Limitation of Liability

To the extent permitted by law, STEELFOX Auto Locksmith LLC is not liable for indirect, incidental, special, or consequential losses arising from website use or our services. Examples include loss of use, lost profits, and business interruption.

We are not responsible for vehicle faults, wiring problems, battery issues, pre-existing damage, defective customer-supplied parts, or conditions outside the agreed scope of work.

The agreed service description, the facts of the situation, and applicable law determine our responsibility for a particular service.

Nothing in these Terms and Conditions excludes or limits liability when the law prohibits such an exclusion or limitation.

15. Indemnification

To the extent permitted by law, you accept responsibility for claims or losses arising from your unlawful website use, misrepresentation of vehicle ownership or authorization, or violation of these Terms and Conditions.

This section does not require you to cover claims arising from our own conduct when applicable law prohibits such a requirement.

16. Privacy Policy

Our Privacy Policy also governs your use of our website and services. It explains how we collect, use, and protect personal information.

Review the Privacy Policy to learn how we handle information submitted through contact forms, online orders, service requests, and communications.

17. Third-Party Websites and Services

Our website may link to third-party websites, payment providers, shipping companies, or other external services.

These third parties maintain their own terms and privacy policies. We do not control every aspect of their websites or services, and we cannot guarantee their content or practices.

Review the applicable third-party terms before using those services.

18. Changes to These Terms and Conditions

We may update these Terms and Conditions when our services, website, business practices, or legal requirements change.

We will post revised terms on this page and update the effective date when appropriate. Your continued use of the website after we post changes indicates acceptance of the revised terms to the extent permitted by law.

We recommend reviewing these Terms and Conditions periodically.

19. Governing Law

Florida law governs these Terms and Conditions, except where applicable law requires otherwise. We apply these laws without regard to conflict-of-law principles.

A court with appropriate jurisdiction will handle disputes, subject to applicable consumer protection laws and other mandatory legal requirements.

20. Severability and Entire Agreement

If a court finds any provision of these Terms and Conditions invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These Terms and Conditions, the applicable service description, order details, written quote, and Privacy Policy explain the rules for using our website and services. When specific written terms apply to an individual order, those terms will govern that order where appropriate.

21. Contact Information

If you have questions about these Terms and Conditions, an order, or a service, contact us:

STEELFOX Auto Locksmith LLC

Website: https://steelfoxlocksmith.com/

Email: steelfoxautolocksmith@gmail.com

When relevant, include your order number or vehicle details so we can assist you more efficiently.

Thank you for choosing STEELFOX Auto Locksmith.